New and Improved Support: Troubleshooting Made Easy

We're excited to announce the launch of our new support pages, designed to make troubleshooting your fiber internet connection a breeze.

Need help with your internet connection? Our Troubleshooting Guide walks you through step-by-step solutions to common internet issues, such as:

• Restarting your router

• Checking your Wi-Fi network

• Configuring your router settings

• And more

Want to take control of your Wi-Fi network? Our Wi-Fi Network Control App Support page provides direct access to the support resources for our Wi-Fi network control apps. You can find tips, tutorials, and troubleshooting advice to optimize your home Wi-Fi experience.

Find these new support pages under our Support tab.

We're committed to providing you with the best possible support. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.